1. What are your hours for technical support?
2. How long is your trial license period?
3. How are your products shipped?
4. How can I contact a CyberSoft representative?
5. How do I lodge a complaint about a CyberSoft service or product?
6. I am having trouble mounting the VSTK CD-ROM on my HP System?
7. I installed the permanent activation key but VFind™ does not execute properly?
1. How much RAM and disk space does VSTK/P require?
2. How do I make VFind™ run automatically?
3. How can I turn on the Emulator engine included with VFind™ Version 12.1.21?
4. The first time I ran VFind™ I got a report on the number of files checked, number of viruses found, and how many suspicious files were located. I don't seem to receive this report any more. Why?
5. Executing VFind™ with the .h option causes the output to continuously scroll off the screen. How can I execute this statement so that the output is in a more readable format?
6. UAD displays a "File system full" error message. Why?
7. What can cause CIT to crash?
8. What operating systems/platforms do you support?
9. What is the proper command to call VFind™ from AMaViS?
10.On Solaris 6 UAD appears to hang on large files. What is wrong?
11.I would like to test some of the applications we are using. Would it be possible to obtain a file that is known to be infected with a virus to verify our integration?
12.Does VFind™ make any Name Service calls to the CyberSoft's DNS servers?
13.Is VFind™ linked with RPC in any way?
14.Does VFind™ need to use SetUID to run?
15.VFind™ seems to be using up to much memory - do I need to get more memory?
16.VFind™ is having permission errors when running as a non-root user. How can I correct it?
1. I just downloaded the latest Virus Definitions. Now what do I do?
2. How do I determine when I last updated my virus definitions?
3. How can I automate the updating of my virus definitions?
4. What are the files update.list and update.md5 used for?
1. Is it normal that I receive empty E-mail messages from VFind?
2. How can I optimize VFind/UAD for scanning my E-mail system?
3. It seems as though AMaViS is allowing some versions of Bugbear through. What can I do?
4. Where can I find examples of how to scan E-mails using VSTK/P?
5. How can I create a daemon process out of VFind™?
1. My company is upgrading from our current UNIX system to a another brand of UNIX system. How do I move the VSTK/P to our new server?
2. Will VFind run when I upgrade the system hardware?
3. How much is it to upgrade to current version of VSTK/P?
4. After I upgrading my version of the VFind™ Security Toolkit I received an error message similar to the following "Cannot find the shared library called "libstdc++.so.2.10.0". How do I fix this problem?
1. My temporary activation key expired how do I obtain a permanent key?
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